What is your return policy? We have a firm no return policy on all of our items. This is a common policy amongst bird supply companies and is in effect for the safety of our customers' birds. By not accepting returns, we can guarantee that none of our toys have come into contact with any birds, therefore eliminating the threat of dangerous bird viruses being spread to your birds. We understand that it is sometimes difficult to choose the right toy for your bird... if you ever need help selecting a toy for your bird, please don't hesitate to contact us for assistance!
Do you ship internationally?
YES! We Ship WORLDWIDE. - however shipping outside of the USA & Canada is VERY costly and is usually around $100-150 shipping costs. The smaller the box and lighter it is, the cheaper it is, but such as the activity cubes its a 16" x 16" x 16" box which is around $115 to ship, we cover some of the costs to offer cheaper shipping to our clients but please note we ship by ground for international orders, if you want faster shipping you will need to pay for that service we simply cannot afford to pay for the fastest option on every international order.
Our website is US currency. If you require to be charged in any other currency we require a copy of your shopping cart so we can invoice you through PayPal in the requested currency. As of now our system cannot generate shipping fees in any other currency. We do a lot of Shipping from Canada & the USA.
There are many bird toys available on the market and the choice is daunting to some bird owners. It is helpful to understand how various categories of toys help to enrich their feathered companion's lives. Birds should be provided with a cross section of toys from all of the following categories to ensure that their physical and mental needs are being addressed. The key categories are:
Not only should your bird should own a wide variety of toys but remember it is also important to rotate toys in and out of the cage weekly to stimulate curiosity and prevent boredom.